Yes, standard pipelines and custom fields.

Copper CRM Review

★ 4

CRM embedded directly in Gmail. Zero tab-switching, zero adoption friction. Limited if you leave Google Workspace.

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Copper is a CRM built specifically for Google Workspace users. Here's what that tight integration offers.

The Google CRM

Copper (formerly ProsperWorks) lives inside Gmail and Google apps. If your team already runs on Google, Copper eliminates context-switching between email and CRM.

Key Features

Gmail Sidebar

Full CRM functionality without leaving Gmail. See contact history, log activities, update deals—all from your inbox.

Automatic Data Capture

Copper automatically logs emails, meetings (from Calendar), and creates contacts from people you email.

Google Drive Integration

Attach and organize Google Docs, Sheets, and Slides directly within contact and deal records.

Material Design Interface

Looks and feels like a Google product. Familiar interface for Google users.

Limitations to Consider

Google-only: Not useful if you use Microsoft 365 or other email
Marketing features: Limited compared to HubSpot; primarily sales CRM
Reporting: Basic compared to more robust CRMs
Price: Higher than some alternatives for what's offered

Pricing

Basic

$23/user/mo

Gmail integration, pipelines

Professional

$49/user/mo

Workflow automation

Business

$99/user/mo

Email sequences, goals

Who Is This For?

Good Fit:

Google Workspace power users
Small sales teams wanting simplicity
Relationship-driven businesses

Probably Not For:

Microsoft 365 users
Teams needing advanced automation
Marketing-heavy organizations

The Bottom Line

Copper is the best CRM for Google Workspace devotees. The integration is seamless. But if you're not in the Google ecosystem, look elsewhere.

Frequently asked questions

Does it work with Outlook?: No. Google Workspace only.
Is it customizable?: Yes, standard pipelines and custom fields.